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New Lightning Labels Customer Guide: What To Expect

New Lightning Labels Customer, What To Expect

Welcome to Lightning Labels! We understand that as a new customer, you might have some questions about our process and how quickly we can get your labels printed and shipped. 

Our name says it all—Lightning Labels. Let's break down the process and show you how fast we can really be once you get started with us.

Step 1: Receive Your Instant Quote

The first step is to visit our website and go through our quote process.  You will be able to choose label shape, size, material, finish, quantity etc.   

You’ll receive a quote immediately. You can then choose to upload your artwork right away or send it later.  Uploading it right away helps the lightning fast process.  But if you have questions about the die-line or anything else regarding your art, sending it later is the best option.  Your account manager will answer any questions you have. 

Our website is a treasure trove of information, offering helpful tips and tricks for ordering. This can assist you in selecting the best materials for your products, such as Estate/Paper, Vellum, or other specialty materials. Make sure to explore all the resources available to you to make informed decisions.

Step 2: Choose Your Proof Option

Once you've received your quote, you have three proof options:

Option 1: We Email a PDF Art Proof to You

  • You will receive an electronic art proof via email within 24 hours.
  • Important: Check your spam folder if you don’t see the email.
  • Review the proof carefully and approve it by email. This step is crucial for maintaining speed.

Option 2: Real Art Proof Created

  • We print and ship an actual printed label for your approval.
  • This option takes more time and incurs an additional charge.

Option 3: No Proof Needed

  • Your labels go directly to the press for printing.
  • This is the fastest option but we are not responsible for the way the art looks on the label.  Approving a proof is the best way to ensure you are getting exactly what you want.

The Importance of Proof Approval

Approving your proof quickly is crucial to our lightning-fast process. Once we receive the proof approval back from you, your labels go right to press.

NOTE: Emails can sometimes go to spam folder - be sure to mark your account manager's email address (or any other email address as NOT SPAM). 

Step 3: Account Setup and Printing

Many companies have turned to kraft paper labels to differentiate their products and align with sustainable practices. Here are a few examples:

  • Account Setup: Once you place an order, your order will be assigned to your personal account manager. Your account will then be set up.  Your account manager can then help with any questions about die sizes, materials, and more.

  • Printing: After proof approval, it takes approximately 2 to 3 business days to print your labels.

  • Shipping: After printing, the labels are rolled and shipped. You can choose the shipping method that works best for you.

Reordering Made Easy

  • Logged In Orders: Once you’re a Lightning Labels customer, reordering is simple. Log into your account and place your order—it goes directly to your account manager for processing.  All the work has already been done on your first order, so all future orders (of the same label) will be very fast.
  • Non-Logged In Orders: If you’re not logged in, it can slow down the process as we need to track down your account and account manager.

Why We’re Lightning Fast

  • Efficient Setup: Our process ensures a smooth setup for new customers, preventing issues down the line.
  • Fast Turnaround: Once set up, most orders ship in 2-3 business days.
  • Dedicated Support: Your account manager is always available to assist with any questions or special requests.

By understanding our process and knowing what to expect, you can see how we truly live up to our name. We're committed to delivering high-quality labels quickly and efficiently, ensuring your satisfaction every step of the way.

Request your FREE instant quote today.